Ecommerce Dashboard 2024: Templates, Examples, & Use Cases

Integrate your CRM with other tools

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How to connect your integrations to your CRM platform?

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Techbit is the next-gen CRM platform designed for modern sales teams

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Why using the right CRM can make your team close more sales?

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As the ecommerce industry continues to evolve rapidly, robust analytics and data-driven decision-making have become crucial for businesses to thrive. Ecommerce dashboards empower retailers by providing real-time insights that drive strategic choices and increase operational efficiency.

A report states that 80% of companies that use real-time analytics have reported improved revenues. Additionally, as consumer preferences are shifting, personalized shopping dashboards are a crucial route for retailers to learn about the preferences of their customers and trends.

What is an ecommerce dashboard?

An ecommerce dashboard is a powerful analytical tool that consolidates crucial information from different aspects of an online business into a central, visual interface. It allows users to examine, monitor, and draw actionable conclusions from key performance indicators (KPIs) pertinent to online sales. The main purpose of an ecommerce dashboard is to simplify complex data sets and provide an at-a-glance overview of business performance, which allows for quick and informed decision-making.

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Why do you need an ecommerce dashboard?

By combining important KPIs and metrics in an easy-to-use user interface, ecommerce dashboards offer an extensive analysis of a company's performance and help stakeholders stay agile and responsive to market trends. Here is why you need an ecommerce dashboard:

1. Real-time performance monitoring

Track sales volume, conversion rates, and customer behavior in real time. This enables prompt detection of trends and issues for timely corrective actions.

2. Data-driven decision making

Aggregate information from different sources into a single platform, reducing guesswork. This enables strategic planning, such as optimizing marketing campaigns, product offerings, and pricing strategies.

3. Enhanced customer insights

Gain valuable insights into purchasing patterns, behaviors, preferences, and habits. This helps to customize marketing campaigns, create tailored user experiences, and develop products that meet the requirements of your target audience.

4. Operational efficiency

Identify areas of inefficiency, such as slow-moving inventory or underperforming marketing channels. This helps to quickly deal with inefficiencies, cut costs, and boost the overall flow of operations.

5. Competitive benchmarking

Analyze competitors' performance indicators, including pricing strategies, product offerings, and market presence. This information is vital to maintain a competitive edge in the market.

How to create an ecommerce dashboard

Follow this step-by-step guide to set up an effective ecommerce dashboard:

Step 1: Define your KPIs

Prioritize essential ecommerce metrics like sales conversion rates, average order value, cart abandonment rates, and customer retention rates to keep your dashboard clear and actionable.

Step 2: Choose the right dashboard tool

Select dashboard software that can integrate seamlessly with your current systems and scale as your business expands.

DataBrain, for instance, offers robust integration capabilities with popular ecommerce platforms, making it a perfect choice for companies of various sizes. Reach out to us to receive a 1:1 demo of DataBrain

Step 3: Gather and integrate your data

Connect your ecommerce platform, customer relationship management (CRM) system, web analytics tools, and social media sites.

DataBrain provides connectors that automatically sync data across different systems.

Step 4: Design your dashboard layout

Organize related metrics together, prioritizing the most important ones.

A well-organized layout allows users to quickly locate and comprehend the data without feeling overwhelmed.

Step 5: Customize and visualize

Make use of clear charts, maps, and gauges to make data understandable in an instant.

DataBrain offers a wide range of customizable options for creating attractive and user-friendly dashboards.

Step 6: Test and refine

Before the dashboard is made available to everyone, test it with a small number of people to collect feedback and make the necessary adjustments.

This method of testing ensures that it is efficient and as user-friendly as possible.

Step 7: Train your team

Provide training sessions for all users to help them understand the data and effectively use the dashboard in their daily tasks.

Step 8: Monitor and update regularly

Ensure the dashboard evolves with your business's needs, adapting to the latest data sources and analysis requirements.

Key metrics to track in ecommerce dashboards

An effective ecommerce dashboard should include a variety of important metrics to evaluate the performance and health of your online company. Here are some essential metrics to monitor, categorized by function:

1.Sales metrics

Conversion rates

This measure is crucial as it shows the efficiency of your website and marketing efforts in converting the interest of visitors into sales.

Average order value (AOV)

By tracking AOV, companies can determine the economic worth of each transaction and determine ways to motivate customers to spend more on each purchase through cross-selling or upselling.

Customer lifetime value (CLV)

Knowing CLV can help businesses decide the amount they should spend on attracting new customers, maintaining existing ones, and determining their marketing strategies to ensure maximum profits.

Cart abandonment rate

A high rate of abandonment may be a sign of problems with the checkout process pricing and user experience that must be addressed to improve conversion rates.

2.Customer service metrics

Customer retention rate

High retention rates are usually an indicator of customer loyalty and satisfaction, which are essential to long-term success.

3.Marketing metrics

Return on advertising spend (ROAS)

A high ROAS is a sign of a successful marketing strategy that helps businesses know which campaigns to expand or improve.

Ecommerce dashboard best practices in 2024

Ecommerce dashboard layout and functions are expected to reflect the most recent developments and trends, making sure that businesses can use data more efficiently than ever before. 

1. Embrace simplification and clarity

Use a clean layout with clearly defined labels and minimal, contrasting colors to ensure important information stands out.

2. Responsive and adaptive design

Ensure dashboards are responsive and adaptive to various devices, including tablets and smartphones, enabling decision-makers to access crucial data on-the-go.

3. Real-time data integration

Integrate data in real time to provide businesses with the most up-to-date information possible, essential in the fast-paced ecommerce market.

4. Predictive analytics and AI enhancements

Incorporate predictive analytics and AI capabilities to predict future trends, anticipate market shifts, and provide proactive recommendations.

5. Effective data visualization

Selecting the correct types of graphs and charts to display data is essential. For instance, data from time series should be presented as lines, while the proportions can be conveyed with pie charts.

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Overcoming challenges in ecommerce dashboard implementation

Here are some of the most common issues and the solutions you can use in ecommerce dashboard implementation:

1. Data integration

Integrating data from different sources, like ecommerce platforms, CRM systems, social media analytics, and third-party vendors can be a challenge. Use middleware software and integration platform as services (iPaaS) tools that allow the seamless transfer of data across systems.

2. Ensuring data accuracy

Conduct regular checks and audits to identify and prevent data discrepancies from impacting the dashboard's outputs.. 

Conduct regular checks and audits to identify and prevent data discrepancies from impacting the dashboard's outputs.

3. User adoption

Provide comprehensive training and support to facilitate the use of the dashboard and ensure users feel comfortable incorporating it into their daily activities.

4. Data security

Implement data encryption, secure data transfer protocols, and access control measures to safeguard sensitive information from breaches.

5. Scalability

Select cloud-based dashboards that are scalable and can handle higher loads without compromising performance.

Ecommerce dashboard templates with samples and examples

For online sellers, a properly organized dashboard can mean the difference between being successful and just being able to survive in a highly competitive marketplace. Here are the ecommerce dashboard templates with samples and examples:

1. Standard ecommerce dashboard template

This template gives an exhaustive overview of essential ecommerce metrics, including daily sales, conversion rates, traffic sources, and customer demographics. It offers an instant overview of business performance and helps in quick decision-making.

2. Marketing performance dashboard

Created specifically for digital marketers, this dashboard focuses on campaign effectiveness,audience insights, and engagement metrics across different platforms. It offers real-time information on the performance of various marketing channels. Marketers may look into specific campaigns to track crucial aspects such as click-through rate, cost per acquisition, and overall return on investment.

3. Inventory and order management dashboard

Perfect for managing logistical processes, this template tracks order status, inventory levels, and supplier performance. It aids in inventory optimization and improves the fulfillment process. Users can leverage advanced analytics to determine inventory requirements based on historical sales data and upcoming trends.

4. Customer service and engagement dashboard

This dashboard allows you to monitor customer satisfaction, service response times, and engagement rates. Additional metrics like net promoter score (NPS) and customer lifetime value can be added to determine long-term customer satisfaction and profitability.

To experience an advanced ecommerce dashboard in action, DataBrain's sample dashboard offers a live, interactive experience. You can interact with different metrics, check out the latest data changes in real time, and go through a dashboard that is well-designed with advanced functions.

If you are impressed by what you see, sign up with DataBrain for more customized dashboard options. DataBrain provides solutions that are not only adjustable but also scalable. This means that your dashboard grows in line with your business.

How DataBrain helps in creating ecommerce dashboards

DataBrain facilitates the development of ecommerce dashboards by providing an intuitive interface and powerful tools for analytics, which allow businesses to view their data efficiently and make informed choices. One of the key attributes offered by Databrain is seamless integration of data that allows users to integrate data from different sources into a single dashboard. This integration ensures that all relevant data sources are up to date and accessible and provides a comprehensive overview of the entire ecommerce ecosystem.

Enable teams across sales, finance, marketing or c-suite to derive insights on their own in seconds.

Databrain offers customizable templates that cater to various aspects of ecommerce management, from sales and marketing to customer service and inventory. This flexibility lets companies customize their dashboards to reflect the specific metrics and KPIs of their business without the need for extensive technical knowledge.


Ecommerce dashboards are vital instruments to navigate today's online market. They offer crucial insights that allow companies to react quickly to market trends, improve operations, and improve customer satisfaction. Through real-time data visualization, predictive analytics, and actionable data, these dashboards allow businesses to make data-driven business decisions that boost growth and give them competitive advantages.

DataBrain can help transform your business by creating efficient customized ecommerce dashboards. Visit our site to try out our templates, or sign up with DataBrain to access more comprehensive tools.

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